Terms of Service

Last updated: June, 2019

Basic terms

Terms of Service (“Terms”), is a legal agreement (“Agreement”) between you and a Swedish company Welcomers AB (“Welcome”), which guides your use of and access to the Welcome’s software platform made available through Welcome’s mobile application (“Application”).

If you do not want to be bound by this Agreement, please do not access or use the Application and/or Welcome’s website (“Website”). Welcome may terminate, without notice, your access to the Application and/or Website for failure to comply with this Agreement.

By creating an account with Welcome in the Application and/or on the Website (“Account”), you accept this Agreement and agree to be bound by each of its Terms. You also represent and warrant to Welcome that:

  • You are at least sixteen years of age and have the authority to enter into this Agreement (either on your own behalf or by having a parent or legal guardian agreeing on your behalf).
  • This Agreement is binding and enforceable against you.
  • To the extent an individual is accepting this Agreement on behalf of an entity, such individual has the right and authority to agree to all of the terms set forth herein on behalf of such entity.
  • You have read and understand Welcome’s Privacy Policy, the Terms of which are posted at the Website and incorporated herein by reference (“Privacy Policy”).

What Welcome offers

Welcome is a platform where newcomers are being matched with local citizens, organisations and companies in the country where the app is used. The aim of this service is to give users the opportunity to become integrated in the local society faster, through obtaining information, building network and obtaining jobs.


To use the service, you are required to complete a registration process to create an Account.

When you create your Account, you are given access to use the Application.

Creating your Account offers you to connect with locals or newcomers. In order to create your Account, it is necessary to provide personal information, which includes but is not limited to, your name and user type (local or newcomer).

How Welcome may store and use of the personal information provided by you when registering for an Account and/or using the Application and the Website is set out in the Privacy Policy.

User conduct

It is your responsibility to make sure that all information provided by you to Welcome is current, accurate, and complete, and that you will maintain the accuracy and completeness of this information going forward. It is also your responsibility to protect your Account information as it should be kept strictly confidential.

Certain rules must be complied with in order to maintain the integrity of the Services and to promote the user experience.

  • You agree to use the Services for your own private purposes only and not for any commercial use, such as marketing or sale of goods or Services;
  • you agree that you will not use another person or entity’s name or e-mail address when you use our Services;
  • if you create a user account, you agree that you will only create one account per platform, provide your full name and a valid e-mail address through which we will be able to contact you as well as any other step required in order to sign up for an account; you agree to keep your login details to your user account secure, which includes but is not limited to not disclosing your login details to anyone else or allowing someone else to use your login details or account; and you accept full responsibility for the activities carried out by the use of your account;
  • you agree not to “harvest”, “scrape” or collect any personal information (such as user name and e-mail address) regarding other users of our Services without their consent;
  • you agree not to remove or amend any copyright or other proprietary notices.

You may terminate your account and use of the Services at any time.

Welcome has the right to at any time suspend a user or terminate the user’s account and access to the Application and Website if the user violates this Agreement or uses the Application and/or Website in a way that is harmful to Welcome or any third party.


Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material (“Content”). You are responsible for the Content that you post to the Service, including its legality, reliability, and appropriateness.

You represent and warrant that: (i) the Content is yours (you own it) or you have the right to use it and grant us the rights and license as provided in these Terms, and (ii) the posting of your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person.

Third party content

The third party that any Third Party Content originates from is solely responsible for it, and Welcome does not and cannot review all Third Party Content made available through any part of the Application or the Website. As such, Welcome cannot guarantee the correctness of any Third Party Content or fitness for use of any offers posted on via the Application and the Website.

In no event shall Welcome be liable for any damages arising out of your use of the Application and/or the Website, or for any loss or damage of any kind incurred as a result of any Third Party Content or offers.

Welcome cannot guarantee that the Application and the Website, including the Content, will be uninterrupted or error free. Welcome cannot be held responsible for if the Application and/or the Website is down or if any Content, information or functionality does not work as expected.


When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms and therefore this Agreement, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Links To Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Welcome.

Welcome! has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party websites or services. You further acknowledge and agree that Welcome! shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and privacy policies of any third-party web sites or services that you visit.


This Agreement shall continue in full force until either:

  • you terminate your Account, or
  • Welcome terminates your access to the Application,

When this Agreement is terminated, you no longer have access to the Application or any other non-public portions of the Website.

For purposes of clarity, you are entitled to terminate your Welcome account at any time. Email hello@welcomeapp.se for support.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Sweden, the Netherlands and Norway respectively, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.